Funky Friends Factory - Doll & Stuffed Toy Sewing Patterns.

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Terms of Use

This page contains information about:

  1. Prices and Currency used on this site
  2. Payment Options
  3. Contact Details (including Postal Address)
  4. Postage Policy
  5. Returns Policy
  6. Copyright Policy
  7. Information about Making the toys for Sale
  8. Selling the toys to raise funds for Charity

1. Prices / Currency used on this site:

The website is programmed to display prices in Australian dollars (AUD$) if you are in Australia. If you are located anywhere else in the world, prices will automatically be displayed in United States dollars (US$). You can see which currency is being displayed by the currency symbols - Australian dollar prices are displayed as AUD$ and United States dollar prices are displayed as US$. To find out what an item costs in YOUR currency:

For currency conversions:  I like to use the XE-currency conversion website. I use this all the time so I have it saved in 'my favourites'. Here is a link to the website: - http://www.xe.com/

2. Payment Options:

* Credit Card through PayPal’s secure payment gateway.
* PayPal account.

  • Australian customers have Additional Payment Options:

* Australia Post Money Order made out to FUNKY FRIENDS FACTORY.
* Cheque made out to FUNKY FRIENDS FACTORY.
* Mail order.
* Direct deposit into Australian bank account.

*** Please contact us for more details about these options.

3. Contact Address – please address mail to:

FUNKY FRIENDS FACTORY
P. O. Box 814,
Aspley 4034
Brisbane, Queensland
Australia

4. Postage Policy:

Postage is calculated by a software program linked to the Australian Postal System. We trust that it is an accurate system but every attempt is made to make sure that no discrepancies occur.

  • Packing costs

This system does NOT include the cost of PACKAGING so I have decided that, if this is not excessive relative to the cost of the items purchased, I can cover this cost – please bear in mind that envelopes, tape and bubble wrap all cost money!

If the postage you have paid is a little more than the actual postage, if it is appropriate, I will consider it a small contribution towards the PACKAGING costs, but if the extra postage you have paid is excessive, I will always refund it!

If the PACKAGING is a lot more than expected, you will be contacted by email with an actual PACKAGING cost and will be asked if you would like to go ahead with your order BEFORE we proceed with shipment.

  • Extra Postage required

If the actual postage cost is considerably LESS than the postage calculated on this site, the extra postage you have paid will be refunded.

If the actual postage cost is MORE than the postage calculated on this site, and if there is only a small difference, I am happy to bear the cost of the extra postage. BUT, in the case of larger parcels, if the difference is large, you will be contacted by email with an actual postage cost and will be asked if you would like to go ahead with your order BEFORE we proceed with shipment.

  • Import duties

Every Country has different Regulations regarding International Sales. GlassEyesOnLine.com is not responsible for Import Fees, Custom Fees, or Import Taxes. We ship International First Class USPS to most countries. International Delivery can take 7 to 21 business days (Does not Include Weekends or Holidays)

  • Insurance Costs?

You must choose whether you would like to insure your parcel. Funky Friends Factory cannot be held accountable if an uninsured parcel gets lost in the post. Please select this option as you proceed through the checkout process.

  • Posting/ Shipping Time Frames

You will be kept informed about your shipment by email. If you haven’t received confirmation of your order within 3 days, you may have a SPAM filter or JUNK email block preventing you from receiving emails from the Funky Friends Factory address. If you haven't heard from us in a few days – PLEASE contact us again so that we can give you our email address to add to your ‘safe list’ so that we can reply to your emails and keep you up to date regarding your order.

5. Returns Policy:

The Funky Friends Factory patterns are prepared with great attention to detail. The patterns are lazer printed on good quality paper and each contains a genuine colour photograph and clear, simple instuctions. We take great care to make sure that you are very happy with your pattern purchase. Each kit is lovingly prepared, however, in the unlikely event that a kit may have been supplied with faulty materials, we would be more than happy to replace these. So far, in the 9 years we have been distributing our patterns and kits, we have had no returns. We haven’t had any unhappy customers and we certainly plan to do our best to keep it that way!

6. Funky Friends Factory Copyright:

(Updated 2011)
®© 070630 Copyright Protection Services International.
Copyright © 2011 Funky Friends Factory.
The Funky Friends Factory patterns, concepts and logo are protected by international copyright protection: It is acceptable to make these toys yourself for personal use and gifts or to sell in limited numbers if the toy is labeled/tagged ‘Made from a Funky Friends Factory pattern’. If you are selling the toys online – EACH online listing MUST state that the toy is made from a Funky Friends Factory Pattern. It is unacceptable to mass-produce the toys or to reproduce the patterns.

I have faith that you will respect the long hours and creativity that has gone into producing the Funky Friends Factory patterns.
Many thanks,
Pauline.

7. Can you make the toys to sell?

If you want to sell the toys to make some money for yourself, I am happy for you to do this if you make them yourself from start to finish, and in limited numbers. I believe that, whether you sew them by hand or sewing machine, you’d hardly be able to call this mass-producing the toys! So you have my full permission to make the toys yourself, and sell them in limited numbers. All I would ask is that the toy is labelled or tagged with the following -  ‘Made from a www.funkyfriendsfactory.com pattern’, and if you are selling the toys online – EACH online listing MUST state that the toy is made from a Funky Friends Factory Pattern. It is unacceptable to mass-produce the toys or to reproduce the patterns.

(I think this is a win-win situation for both of us! – I am happy for you to make some money selling toys made from my patterns and as a ‘one-woman, home-based craft business’ it would really help me if you could help ‘spread the word’ about my pattern website in this way! Thank you, in advance!)

8. Can you sell the toys to raise money for CHARITY?

If you want to sell a few toys for a charity, once again, I feel that, whether you sew them yourself, by hand or sewing machine, you’d hardly be able to call this mass-producing the toys! So it is perfectly acceptable to make or sell the toys in limited numbers for charitable purposes. Once again, I would ask is that the toy is labelled or tagged ‘Made from a www.funkyfriendsfactory.com pattern’.

However if you are wanting to make a LARGE number of toys to sell for a charity cause  – please take a look at the Funky Friends Factory Billion Bears Drive, and if you want to get involved with this, please let me know the name of the charity and how many bears you’ve made… we have a long way to go!!!!  Take a peek… Funky Friends Factory Billion Bears Charity Drive »